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PC World BDComputers · Components · IT services

Support centre

Warranty, repairs, drivers and technical help in one place. If you cannot find what you need here, call us — a technician answers, not a call centre.

Warranty check

Enter the serial number printed on the device or on your invoice.

Repair status

Enter the ticket number from your service receipt.

Drivers & downloads

Drivers come from the manufacturer, not from us — that way you always get the current, signed version. The links below go to the official support pages.

  • Dell
  • HP
  • Lenovo
  • ASUS
  • Acer
  • MSI

Official driver URLs to be confirmed and linked before launch.

Frequently asked

How long does a typical repair take?

Most common faults are diagnosed within a day and finished the same week. Board-level work and parts on order take longer, and we tell you the expected date when we quote.

Do I need the original box for a warranty claim?

No. The invoice and the serial number are what matter. Keep the box if you can — it makes transport safer — but it is not a condition of the warranty.

Can you come to my office?

Yes, for networking, CCTV, servers and office IT work. Single-device repairs are usually faster if the machine comes to us.

Do you supply on credit for companies?

Payment terms for registered businesses are agreed case by case. Ask when you request a quotation.

Is software licensing included?

Windows and Office licences are sold separately unless stated in the quotation. We only install genuine licences.

Still stuck?

Saturday–Thursday, 10:00–20:00 · Friday closed

+880 0000-000000