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PC World BDComputers · Components · IT services

More than a computer store

Twelve services covering everything after the purchase: fixing what broke, installing what is new, connecting it to the network, and keeping it running month after month.

PC repair

Diagnosis and repair for desktops that won't boot, overheat, crash or slow down.

  • Free diagnosis before any work begins
  • Genuine replacement parts only
  • Warranty on the parts we fit
  1. Bring the machine in or book a pickup
  2. We diagnose and send you a written quote
  3. You approve the cost
  4. We repair, test and hand back
Service details

Laptop repair

Screen, keyboard, battery, hinge, charging port and motherboard-level laptop repair.

  • Component-level board repair, not just part swaps
  • Data left untouched unless you ask otherwise
  • Most common repairs finished same week
  1. Book a repair
  2. Diagnosis and quote
  3. Approval
  4. Repair and testing
Service details

Printer service

Servicing, head cleaning, roller replacement and refills for inkjet and laser printers.

  • Inkjet, ink tank and laser covered
  • Onsite servicing for office printers
  • Consumables supplied
  1. Describe the fault
  2. Onsite or in-shop service
  3. Test print and handover
Service details

Windows & software setup

Clean Windows installation, drivers, licensed software and a machine that is ready to work.

  • Genuine licences only
  • Drivers and updates applied
  • Your files backed up first
  1. Back up existing data
  2. Install and license
  3. Configure and hand over
Service details

Virus & malware cleanup

Removal of malware, ransomware leftovers and browser hijackers, plus protection going forward.

  • Full scan and manual removal
  • Account and password guidance
  • Antivirus configured
  1. Assess the infection
  2. Clean and verify
  3. Harden the machine
Service details

Data recovery

Recovery from failed drives, corrupted partitions, deleted files and unbootable systems.

  • No recovery, no charge on standard cases
  • Handled confidentially
  • Recovered data returned on your own media
  1. Evaluate the drive
  2. Report what is recoverable
  3. Recover and verify
  4. Return the data
Service details

Networking & Wi-Fi

Structured cabling, switches, access points and Wi-Fi that reaches every corner of the floor.

  • Site survey before quoting
  • Labelled, documented cabling
  • Coverage tested room by room
  1. Site survey
  2. Design and quote
  3. Installation
  4. Testing and documentation
Service details

CCTV installation

Camera placement, DVR/NVR setup, storage sizing and remote viewing on your phone.

  • Placement planned for real coverage
  • Storage sized to your retention needs
  • Mobile viewing configured
  1. Site visit
  2. Camera plan and quote
  3. Installation
  4. Handover and training
Service details

Server setup

File servers, domain controllers, backup servers and small-office virtualisation.

  • Sized for your user count
  • Backup and restore tested
  • Documented configuration
  1. Requirements workshop
  2. Build and configure
  3. Migration
  4. Handover
Service details

Office IT setup

New office from empty room to working floor — desks, machines, network, printers, CCTV.

  • One team for hardware, network and cameras
  • Phased so work is not interrupted
  • Asset list handed over
  1. Walkthrough
  2. Plan and quote
  3. Rollout
  4. Handover
Service details

Remote IT support

Screen-share support for software faults, email, printing and configuration problems.

  • No travel time
  • Session-based or included in AMC
  • Fixes logged for your records
  1. Raise a ticket
  2. Secure remote session
  3. Fix and log
Service details

Annual maintenance contract

A fixed yearly plan covering scheduled maintenance, priority response and on-call support.

  • Predictable yearly cost
  • Priority over ad-hoc jobs
  • Scheduled preventive visits
  1. Audit your equipment
  2. Agree scope and response times
  3. Scheduled visits and on-call support
Service details

Request a service

Describe the fault and we will come back with a diagnosis and a written quote. No work starts, and nothing is charged, until you approve the cost.